Frequently asked questions
The Federal Ministry of Finance is not permitted to provide legal information concerning individual cases, nor may it give legal or tax advice. Your tax office or the competent highest Land revenue authority is responsible for assessing individual tax cases and for answering questions relating to your personal tax situation. You can find the contact details of the Land finance ministries and tax offices here (in German).
You can find information and forms for the ELSTER tax portal here (in German).
The Neubrandenburg Tax Office is responsible for individuals living outside of Germany who receive pension payments from Germany. You can find the contact details of the tax office here.
If your question relates to the customs administration, please contact your local main customs office or the Central Customs Authority. You can find their contact details here.
You can also find answers to frequently asked questions on various topics here.
Current information
You may also find the following information useful:
As of 1 January 2025, real property tax will be levied on the basis of the new rules and new multipliers set by the local authorities. What are the next steps? You can find answers to the most important questions on the new property tax (in German) in our FAQs and at www.grundsteuerreform.de. Please note that the Federal Ministry of Finance is unable to provide information concerning individual tax cases as different rules apply in the individual Länder.
Police warning
- Fake emails and text messages promising an income tax refund claiming to be from the Federal Ministry of Finance.
Fake emails and text messages claiming to be from the Federal Ministry of Finance are reported to be in circulation. The email or text message asks you to verify your bank account details in order to receive an income tax refund. - General warning from the police: There are repeated reports of fraudsters trying to request fees or taxes (for example, for a supposed inheritance) using the name of the Federal Ministry of Finance . Please pay close attention to the following information if you appear to have received a communication from the Federal Ministry of Finance:
- The Federal Ministry of Finance itself never requests fees from members of the public or carries out tax assessments. Taxes are assessed only by tax offices.
- The Federal Ministry of Finance does not send text messages or WhatsApp messages. Nor does it approach members of the public proactively via email.
- If you are unsure, please contact us or your local police station.
- The Federal Office for Information Security also provides information (in German) on the subject of “smishing” (text message phishing)and the latest scams and how to recognise phishing emails. You can find current warnings and news for consumers regarding banks, financial services providers and insurance companies on this webpage provided by the Federal Financial Supervisory Authority (BaFin).
You can find more information in our newsletter (in German only).
Content-related sites
Working at the Ministry
Are you interested in doing an internship or traineeship at the Federal Ministry of Finance? Discover the many career opportunities at the Finance Ministry here (in German only).
Contact us directly
Feel free to use our contact form to contact us directly. Like you, we appreciate communication that is friendly and respectful. We do not process enquiries that contain insults, vulgar words or expressions of hate.
Due to the high volume of communications we receive, it can take up to four weeks for us to process your enquiry.
Requests for information under the German Freedom of Information Act
Under the Freedom of Information Act (Informationsfreiheitsgesetz), everybody is entitled to access official information held by federal authorities.
Addresses
Federal Ministry of Finance
Wilhelmstrasse 97
10117 Berlin, Germany
Postal address:
11016 Berlin
Tel.: +49 (0)3018 / 682 – 0
Fax: +49 (0)3018 / 682 - 32 60
E-Mail: poststelle(at)bmf.bund.de
De-Mail: poststelle(at)de-mail.bmf.bund.de
Directions to the Berlin office of the Federal Ministry of Finance
Federal Ministry of Finance
Am Propsthof 78a
53121 Bonn, Germany
Postal address:
Postfach 1308
53003 Bonn, Germany
Tel.: 03018 / 682 - 0
Fax: 03018 / 682 - 44 20
Directions to the Bonn offices of the Federal Ministry of Finance